Shipping Policy - French

Processing, Packaging, & Carrier Information – French

We process, pack, and ship all orders promptly within 1-2 business days. – French For your convenience and privacy, orders are packed discreetly in a plain brown box or padded envelope. – French All orders are shipped from Ontario Canada by UPS. – French

Rates & Delivery – French

On our Secure Checkout page you’ll see your shopping cart summary, shipping options, and payment options. – French The shipping cost is calculated and displayed on the Checkout page before you complete your order. – French Delivery standards listed are estimates (not guaranteed) and are based on when an order is shipped, not when an order is placed. – French Please note that weekends and Holidays are not considered business days – French

• For orders over $250USD the UPS Priority Shipping is free – French
• For orders under $250USD the UPS Priority Shipping is $60.00USD – French
• Processing: 1-5 business days – French
• Shipping: 2-5 business days (Pending Customs) – French
• Tracking Included – French
• Signature Required – French

Note: Import duties / Customs fees are not included in the product price or shipping & handling cost. – French Import duties / Customs fees may be collected upon delivery from the carriers for certain packages. – French These charges are recipient’s responsibility as we are only charging the transportation fee for the packages. – French You may check with your country’s customs office to determine what these additional costs will be. – French

Order Tracking – French

You will receive a shipping notification email from Arizer when your order has been shipped. – French UPS Tracking numbers may take up to 24 hours to display tracking details. – French Once you receive the shipping notification email you can review your order, download your invoice, and find the tracking (if applicable) in the “My Account” section of your customer account by clicking “My Account” on our shop. – French

Missed or Late Delivery – French

If you have selected “Signature Required” and you are not home when delivery is attempted, – French a notice will be left in your mailbox or on your door. – French All contact information and/or instructions for retrieving the shipment can be found on the notice card. – French If your selected shipping option does not state “Signature Required” and you are not home when delivery is attempted the package will be left in your mailbox or at your door. – French

Since the actual delivery of your order can be impacted by events beyond Arizer’s control once it leaves our warehouse, Arizer cannot be held liable for late deliveries but we will work with you to ensure a smooth delivery. – French The delivery of orders is the responsibility of the shipping company not Arizer, but if the estimated delivery time has passed, send us an email to: service@arizer.com and provide your order number along with the details of your request so we may assist you. – French