{"id":20220668902,"date":"2025-09-25T16:08:43","date_gmt":"2025-09-25T16:08:43","guid":{"rendered":"https:\/\/arizer.eu\/?page_id=20220668902"},"modified":"2025-09-25T16:10:02","modified_gmt":"2025-09-25T16:10:02","slug":"solo-ii-recall-terms-disclaimer","status":"publish","type":"page","link":"https:\/\/arizer.eu\/en\/solo-ii-recall-terms-disclaimer\/","title":{"rendered":"Solo II Recall \u2013 Terms &#038; Disclaimer"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"20220668902\" class=\"elementor elementor-20220668902\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e202466 e-flex e-con-boxed e-con e-parent\" data-id=\"1e202466\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-333ca506 elementor-widget elementor-widget-heading\" data-id=\"333ca506\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Solo II Recall \u2013 Terms &amp; Disclaimer<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3fb8182f elementor-widget elementor-widget-text-editor\" data-id=\"3fb8182f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Last updated:<\/b> <span style=\"font-weight: 400;\">July 29, 2025<\/span><\/p><p><span style=\"font-weight: 400;\">This page outlines the terms, conditions, and disclaimers applicable to Arizer&#8217;s voluntary recall of the Solo II vaporizer units sold between <\/span><b>June 1, 2024 and July 29, 2025<\/b><span style=\"font-weight: 400;\">.<\/span><\/p><h3><b>1. Scope of the Recall<\/b><\/h3><p><span style=\"font-weight: 400;\">This recall applies only to:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">-Arizer Solo II vaporizers sold or replaced under warranty between <\/span><b>June 1, 2024 and July 29, 2025.<\/b><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">-Units purchased directly from Arizer or through authorized retailers and distributors<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">-Devices assessed by Arizer to fall within the affected manufacturing or distribution range<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">This recall does <\/span><b>not<\/b><span style=\"font-weight: 400;\"> apply to:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">-Solo II devices sold <\/span><b>before<\/b><span style=\"font-weight: 400;\"> June 1, 2024<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">-Products that have been damaged through misuse, unauthorized modification, or third-party servicing<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">-Any other Arizer product lines<\/span><\/li><\/ul><h3><b>2. Eligibility Assessment<\/b><\/h3><p><span style=\"font-weight: 400;\">To participate, customers must:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Submit the <\/span><b>Solo II Recall Assessment Form<\/b><span style=\"font-weight: 400;\"> at<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">&#8211;<a href=\"\/solo-ii-voluntary-recall-submission-form\/\">https:\/\/arizer.eu\/solo-ii-voluntary-recall-submission-form\/<\/a><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Provide requested proof of purchase, serial number, or product details to verify eligibility<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Eligibility is determined solely at the discretion of Arizer based on internal batch tracking and incident analysis. Submissions that cannot be validated may be declined.<\/span><\/p><h3><b>3. Replacement Program<\/b><\/h3><p>Customers with eligible units will receive:<\/p><ul><li><p>One (1) free replacement Solo II MAX vaporizer.<\/p><\/li><li><p>Wax material for disabling.<\/p><\/li><\/ul><p><strong>Customers are required to disable and dispose of the original Solo II unit<\/strong>\u00a0in accordance with local hazardous waste regulations. Customers must provide confirmation and photographic proof that the unit has been disabled via wax insertion in the charging port, and disposed of safely.<\/p><p>This confirmation must be submitted to Arizer within\u00a0<strong>30 days of receiving the replacement<\/strong>. Failure to do so may affect future eligibility for warranty services, replacements, or promotional offers.<\/p><p><span style=\"font-weight: 400;\">Replacements will only be shipped to valid addresses in Canada and\/or U.S.<\/span><\/p><h3><b>4. Disclaimer of Liability<\/b><\/h3><p><span style=\"font-weight: 400;\">This voluntary recall is being conducted as a precautionary safety measure. While Arizer has received a limited number of customer reports involving battery venting, there have been no serious injuries or significant property damage reported to date.<\/span><\/p><p><span style=\"font-weight: 400;\">This program is not an admission of defect, fault, liability, or legal obligation. Arizer makes no warranties, express or implied, beyond those outlined herein and applicable consumer protection laws.<\/span><\/p><h3><b>5. Limitations<\/b><\/h3><p><span style=\"font-weight: 400;\">Arizer reserves the right to:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Modify or terminate this recall program at any time<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Decline replacement if customer eligibility cannot be verified<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Substitute the replacement model or fulfillment method if inventory or regulatory considerations require<\/span><\/li><\/ul><h3><b>6. Contact<\/b><\/h3><p><span style=\"font-weight: 400;\">For all questions about the recall, please contact: Service@arizer.com<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Solo II Recall \u2013 Terms &amp; Disclaimer Last updated: July 29, 2025 This page outlines the terms, conditions, and disclaimers applicable to Arizer&#8217;s voluntary recall of the Solo II vaporizer units sold between June 1, 2024 and July 29, 2025. 1. Scope of the Recall This recall applies only to: -Arizer Solo II vaporizers sold [&hellip;]<\/p>\n","protected":false},"author":127671,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-20220668902","page","type-page","status-publish","hentry","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Solo II Recall \u2013 Terms &amp; Disclaimer - Arizer EU<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Solo II Recall \u2013 Terms &amp; Disclaimer\" \/>\n<meta property=\"og:description\" content=\"Solo II Recall \u2013 Terms &amp; 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